Privacy Policy -
Privacy
The owner and operator of this website under the name www.pharmado.gr is the company Pharmacy under the name of MARIA K. PANARETOU''. The headquarters of our company is located in Corfu, at 26 Polychroniou Konstantas Street, Corfu 49100, VAT number: 024850314 DOU KERKYRAS.
We would like to assure you that the protection of our customers' personal data is of primary importance. For this reason, we take appropriate measures to protect the personal data we process and to ensure that the processing of personal data is always carried out, in accordance with the obligations set by the legal framework, both by the company itself and by third parties who process personal data on behalf of the business.
The use of the website and services provided to the visitor/user by the website www.pharmado.gr presupposes your unreserved agreement with the Privacy Policy on the Protection of Personal Data of this website. Therefore, the visitor/user must carefully read the contents of this page before using the services of our website. If you do not agree, you should leave it and NOT make any use of its services and content.
This privacy policy may be modified from time to time, following legislative reforms or developments in the industry. We will not explicitly inform our customers or the users of our website about the above modifications. Instead, we encourage you to periodically check this page for any changes to this privacy policy. Continuing to use the www.pharmado.gr website even after any changes to the Privacy Policy means your unconditional acceptance of these terms.
Preamble
In the context of your visit and browsing on the website www.pharmado.gr and, in order to make use of the services we provide, it is possible that you will be required to enter your personal information and personal data.
Therefore, by using this website and/or our services, you accept the processing of your personal data, as described in this Privacy and Protection Policy. In this Privacy Policy, which was created to ensure your privacy, the administrators of the Website www.pharmado.gr describe how to use and protect users' personal data through interactive features or automated data processing, in accordance with the General Regulation for Data Protection (GPRD - GDPR) 2016/679, as ratified by Law 4624/2019 (Official Gazette A΄ 137/29-8-2019). This Privacy Policy is subject to current legislation on the protection of personal data and does not apply to any other data, including, without limitation, data collected offline or data collected by third parties (natural or legal entities ) from websites linked to www.pharmado.gr (for example through links to third parties), but not controlled by it. Therefore, this Website is not responsible for the Privacy and/or Personal Data Protection Terms followed by other websites. We are fully committed to protecting and respecting your rights to privacy and your personal data, fully recognizing the importance of protecting the information we collect from you. As part of our business, we only use information collected from you in a lawful manner. Your use of our website is governed by this Privacy Policy and its Terms of Use. This Policy describes what information and personal data we collect, for what purposes, how we use and/or share it, and how that information and data is stored. It should be noted that this Policy applies only to information collected from this website and not to information collected or obtained in other ways or means.
It is important to know that the user has the right to enter into a valid order through the online store, as long as he is legally competent in compliance with the provisions of the Greek Civil Code (having completed the eighteenth year of age and is not in legal aid regarding the conclusion of a sales contract). If you are under the age of 18, you should either refrain from using our website or inform the person who has custody of your person about this Privacy Policy so that we can obtain their consent to this Policy before registering the your personal data on our website, register for our services or place an order. Those exercising custody of a minor are solely responsible for preventing persons under their supervision from accessing and using websites directed at adults. Under no circumstances and under no circumstances should our website be used by minors under the age of 14. Please read this Privacy Policy carefully to understand our company's practices regarding your personal data and how we treat it. For the purposes of protecting your personal data, we have appointed as Data Protection Officer, DPO, Mr. Dionysios Skiadopoulos, Pharmacist.
The processing of personal data is governed by the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679) as ratified by the Greek Parliament with Law 4624/2019 (Government Gazette A΄ 137/29-8-2019), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPAH).
Definitions
- The term "this website" refers to "www.pharmado.gr", which belongs to the company Pharmacy under the name "MARIA K. PANARETOU" and which is the exclusive administrator of this website, referred to in this policy as "we ».
- The term "our services" refers to the services we provide online, as well as other services we may provide from time to time.
- In this policy we will refer to you as "user", "visitor", "you".
- For the purposes of this Personal Data Security Policy, the definitions of the General Data Protection Regulation (GDPR) apply:
a) "Personal Data": Any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one whose identity can be ascertained, directly or indirectly, in particular by reference to an identifier , such as name, identity number, location data, online identifier or one or more factors that characterize the physical, physiological, genetic, psychological, economic, cultural or social identity of the natural person in question (Article 4 par.1 of the General Data Protection Regulation, GDPR).
b) "Processing": Any operation or series of operations carried out with or without the use of automated means, on personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or the alteration, retrieval, information search, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, limitation, deletion or destruction (Article 4 par. 2 of the General Regulation of Personal Data Protection, GDPR 2016/679).
c) "Data Subject": A natural person, whose personal data is subject to processing.
d) "Processor": means the natural or legal person, public authority, agency or other entity that, alone or jointly with others, determines the purposes and manner of personal data processing; when the purposes and manner of such processing are determined by Union law or the law of a Member State, the controller or the specific criteria for his appointment may be provided for by Union law or the law of a Member State.
e) "Personal Data Breach": The breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access of personal data transmitted, stored, or otherwise processed (Article 4 para 12 of the General Regulation on the Protection of Personal Data, GDPR 2016/679).
f) "Consent" of the data subject: Any indication of will, free, specific, explicit and fully informed, by which the data subject expresses that he agrees, by statement or clear positive action, to be the subject of personal data processing concerning it (Article 4 par. 11 of the General Regulation on the Protection of Personal Data, GDPR 2016/679).
g) "Supervisory Authority": Independent Public Authority established by the member state in accordance with article 51 (Article 4 par. 21 of the General Regulation on the Protection of Personal Data, GDPR 2016/679).
Principles of Personal Data Protection
We faithfully observe the Principles of Personal Data Protection, according to Article 5 of the General Regulation of Personal Data Protection (GDPR 2016/679), as ratified by the Greek Parliament with Law 4624/2019 (Government Gazette A΄ 137/29-8-2019 ):
- Our processing operations are legal, fair, transparent and lawful.
We always respect your rights before processing your personal data. Upon your request, without any delay, we inform you about the information we will process. ("Principle of legality, objectivity and transparency").
- Processing is limited to the purpose.
Your personal data is collected for specified, explicit and legitimate purposes and is not further processed in a manner incompatible with these purposes. Further processing for archiving purposes in the public interest or scientific or historical research purposes or statistical purposes is not considered incompatible with the original purposes, in accordance with article 89 par. 1 of GDPR 2016/679.
- Processing takes place with as little data as possible.
We only collect data that is necessary, appropriate, relevant and limited
as necessary, for the purposes for which they are processed ("Principle of data minimization").
- Processing is limited to a specific time period.
We keep your personal data in a form that allows the identification of the data subjects only for the time required for the purposes of their processing. Personal data may be stored for longer periods to be processed for the public interest, for the purposes of scientific or historical research or for statistical purposes, in accordance with article 89 par. 1 of GDPR 2016/679 and as long as the appropriate technical and organizational measures are applied , required by the General Data Protection Regulation to ensure the rights and freedoms of the data subject ("Principle of limitation of the storage period").
- We do our best to confirm the accuracy of the data and, when necessary, update it. We take all reasonable steps to promptly delete or correct your personal data that is inaccurate in relation to the purposes of the processing ("Accuracy Principle").
- Your personal data is processed in a way that guarantees the appropriate security of personal data, including its protection against unauthorized or unlawful processing and accidental loss, destruction or damage using appropriate technical or organizational data measures ("Principle of integrity and confidentiality").
- Our data controller bears the responsibility and is always able to demonstrate compliance with para. 1 of article 5 GDPR 2016/679 ("Principle of accountability").
The Rights of the Personal Data Subject
We respect and our commitment is to satisfy to the extent possible and legal the rights of the subject of personal data, as described in Chapter III of GDPR/GDPR 2016/679 (Articles 15-22). Indicatively, the data subject has the following rights:
“Right to information”: This refers to the right to know whether your personal data is being processed, what data is being collected, where it is being collected, for what purpose and by whom it is being processed.
"Right to access": You have the right to access your personal data held in our records and the information detailed in Article 15 of GDPR/GDPR 2016/679. These include the right to request and obtain a copy of your personal data from our records.
"Right to rectification": You have the right to request from the controller, without undue delay, the correction of inaccurate personal data concerning you. Bearing in mind the purposes of the processing, as described herein, you also reserve the right to request the completion of incomplete personal data, including through a supplementary statement.
"Right to be forgotten": This refers to the right to request from the controller the deletion or cessation of use of your personal data held in our records and the controller is obliged to delete your personal data, without undue delay, if there is a from the reasons provided for in article 17 of the General Regulation on the Protection of Personal Data, GDPR 2016/679.
"Right to prohibit processing": It refers to the right to prevent the processing of your personal data, if the special conditions provided for in the General Regulation on the Protection of Personal Data, GDPR 2016/679 are met.
"Right to restriction of processing": It refers to the right to obtain from the controller the restriction of processing, when one of the conditions of article 18 of the General Regulation on the Protection of Personal Data, GDPR 2016/679 applies.
"Right to object to automatic processing": The data subject has the right not to be subject to a decision taken on the basis of automated processing, including profiling, which produces legal effects concerning him or her in a similar way, under more specific conditions provided for in the General Regulation of Personal Data Protection, GDPR 2016/679.
"Right to data portability": When the processing is carried out by automated means, the data subject has the right to receive the personal data concerning him, and which he has provided to a controller, in a structured, commonly used and readable by machines format, as well as the right to transmit said data to another controller without objection from the controller to whom the personal data was provided, when the processing is based on consent, in accordance with articles 6 par. 1 point a, 9 par. 2 para. a or in a contract in accordance with article 6 par. 1 para. b of the General Regulation on the Protection of Personal Data, GDPR 2016/679. When exercising this right, the more specific conditions of article 20 of the General Regulation on the Protection of Personal Data, GDPR 2016/679 apply.
"Right to submit a complaint to the Personal Data Protection Authority": The data subject has the right to submit a question or complaint to the Greek Personal Data Protection Authority, which is based in Athens, if he believes that the processing of personal data concerning him for purposes, which are referred to in article 43 of Law 4624/2019, violates his rights.
"Right to withdraw consent": Where the processing is based on your consent, you retain the right to withdraw it freely, without prejudice to the lawfulness of the processing that was based on your consent before you withdrew it. To withdraw your consent contact the Data Protection Officer (DPO) of our company at e-mail: info@pharmado.gr
"Right to object - objection" to the processing of your personal data, at any time, unless there are compelling and legitimate reasons for the processing, which override your interests, rights and freedoms or to establish, exercise or support legal claims by Pharmado. When exercising this right, the more specific conditions of Article 21 of the General Data Protection Regulation (GDPR) also apply.
You can exercise the above rights, as the case may be, directly through the ΄΄User profile΄΄, which you maintain on our website, or request it via e-mail to the email address info@pharmado.gr. In this case, Pharmado will take every possible measure to satisfy your request within thirty (30) days, informing you in writing, in accordance with the provisions of the General Data Protection Regulation, GDPR, (EU 679/2016), with Law 4624/2019 (Official Gazette A 137/29-8-2019).
Privacy Policy Content
- What personal data do we collect from you and for what purpose.
With this Privacy Policy, we declare that our website is inspired by the above Principles of Personal Data Protection and in accordance with the Principle of data minimization, we collect the minimum necessary data in order to be able to provide you with our services. The purpose of processing your personal data is to provide the services you entrust to us and wish to receive from us. Particularly:
- the product purchase order,
- use of our online services,
- communicating with us in any other way - such as by
of social media or to comment on our blog,
- to take part in competitions and promotions;
- to express interest in special offers or to receive
updates,
- to participate in market surveys or to complete questionnaires.
It is important to point out that each time you will have to provide us with distinct and explicit consent, so that we can process your personal data for any of the above actions.
The data we collect and hold about you may include your name, email, telephone (mobile or landline), home address, shipping address, billing address, IP address, search criteria, search history, responses to market surveys, the type of browser you use (e.g. Internet Explorer, Google Chrome, Firefox or Safari), such as the time you start browsing our website and its services and duration of your stay on it, the identity of the website from which you are transferred to ours (url) or the identity of the one to which you are transferred after your visit to ours, other geolocation information, choices you make and preferences, which you declare when you use our services (even if you do not complete an order) and information, which you contribute to our website while evaluating a product or service we offer you, your date of birth, details about your passwords or your answers to security questions.
We may also collect data about the computer or other electronic device you use to connect to our services, such as the type of device (including unique device identification numbers), the operating system you use, the browser or applications you have installed on your device, your internet or telephone network service provider, your IP address or telephone number. All of the above are necessary for the prevention and detection of fraud against you and against our company.
Furthermore, upon your consent and as long as you have granted us, either when creating a member account, or when registering for our newsletters and personalized communication, your necessary information as the case may be, the following possibilities are provided:
- To subscribe to newsletters, to send information and offers, you must provide us with your email address. With your registration and corresponding consent, you will be able to receive all our updates and offers that we send via electronic text messages or Instant messaging via relevant services (for example with SMS, VIBER, etc.).
- To create a Member Account you will need to provide us with your email address and set your own personal passwords. By creating a member account in accordance with the above and your corresponding consent, you will place your next orders without having to re-enter your details. You will now be able to enjoy an optimal experience with access to your account information and all settings offered on your account page. This way you get access to all your details so that you can fill them in or modify them as needed. You can enter in your account all the information necessary to carry out your orders, so that you do not have to fill them in every time you wish to place an order.
In addition to the above, our website collects information, not with the aim of linking it to specific persons, which, however, due to its nature, could, through processing and linking it with data held by third parties, allow or facilitate identification users. This specific category of data includes IP addresses, domain names retrieved from the website user's computer, URI (Uniform Resource Identifier) of searched sources, times when searches were made, the method used to submit the search request to the server, the size of the file retrieved in response to the request, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the operating system and the operating environment.
Our online store also uses the Commerce Connector tracking pixel, which only collects anonymous purchase/order information. In other words, no user details or personally identifiable information of any kind is collected, not even for statistical purposes. The specific data are used to obtain anonymized statistical data regarding the use of our website and to verify its correct operation and are deleted immediately after processing for this purpose. This data could also be used to assign responsibility in cases of criminal actions against the website.
Finally, it is worth noting that we do not collect information cyour actual and exact location, except for your approximate city-level location, which can be determined through the IP address you use. In certain cases, and always with your express consent, we may use cookies or other similar technologies to store and access information collected through the services we offer.
For example, we may collect information about the IP address you use in order to facilitate the diagnosis of our server errors.
2) Credit/Debit Card Details
Your credit card details are requested when completing orders if you choose the relevant payment method and are solely for their electronic transmission through a secure environment to the banking institution for the completion of your payment only. Our company does not store any credit card information in our systems beyond the last four digits of the card number so that identification can be made if necessary. In particular, in order to be able to ensure the security of the specific information, the payment of an order is made by credit, debit or prepaid card using the SSL Security Protocol, through your PayPal account or through a deposit to our corporate bank accounts.
By submitting the details of a credit, debit or prepaid card, you guarantee that you are the legal owner of the card you are using in order to make a purchase from our online store or that you have been specifically authorized to use it by its legal owner. In the event that you are not the legal owner of the card you use to make a purchase from our online store, our company is not responsible to the legal owner of the card used. If the card issuer refuses to allow payment to www.pharmado.gr, the company cannot be held responsible for delays in delivery or non-delivery.
If you are a registered user of our website, your information is stored fully encrypted and is used exclusively to process transactions that you have requested. To ensure that your transactions through our website are secure we use SSL (Secure Socket Layer) technology.
In addition, we take every reasonable step, to the best of our ability, to keep your order and payment information completely secure. However, in case of non-assistance, even slight negligence on our part, we cannot be held responsible for any loss that you may suffer in the event that a third party gains unauthorized access to data that you provide when browsing or ordering from our website.
(3) How your data may be used;
We process the personal data you provide us only when we have a legitimate reason and always in accordance with the applicable provisions and for the purposes stated in this Privacy Policy, in the data registration forms you fill in, in other relevant terms and conditions or in the emails you send sent to you after registering data on our website.
- When using our services you have the possibility to register, check or modify your account information. In this case, we record your personal data. These are primarily used to provide you with our products, services or information you may be looking for and to provide you with a personalized shopping experience. We hold the information you provide to us and may use it for a variety of purposes, including (a) accounting, invoicing, auditing, (b) checking crediting of bank accounts, (c) for authentication or verification regarding the authorization of use of means of payment, (d) for verification of credit and debit details and other means of payment, (e) for search of debts, (f) for administrative and legal reasons, (g) for matching and rejection of data , for statistical purposes and purposes of market analysis or market information with your express consent, (h) for the development, control and maintenance of the system, (i) for customer satisfaction surveys with your express consent, (i ) for customer service and to assist us in future transactions with you for example to facilitate the identification of your needs and preferences, with your express consent, (k) where required by Law, such as regulatory compliance for tax purposes or is necessary for the fulfillment of legal processes or the settlement of disputes and (l) for any other reason referred to in the terms and conditions we have set for the use of our services.
For the above purposes only, we may disclose the above information to one or more of the entities listed in this Policy section entitled "With whom we may share your personal data".
Stored payment information will only be shared with our payment processor and no other third party and will only be used to process your order using our processor's system of payments.
- Customization of our online services and targeted advertising: We may use information you provide us or information we collect through cookies when you use our services in order to build a picture of your interests. We may then use this image to ensure that, when we send you commercial advertisements or promotional messages, or when you visit our website or use our online services, you do not miss offers and information that may be of interest to you. This information may be used by third parties, working with us, to advertise products and services to you when you visit third party websites and online services ("targeted advertising").
- Comments and Reviews Submitted Regarding Our Online Services: If you wish to submit a comment on our blog regarding our services, we reserve the right (but are not obligated) to publish your comment online or otherwise in order to promote our business and services. We will collect data such as your name or username, which will appear next to the comment, but also your email, which will not be published, but may be used to contact you about your comment .
- Mobile Services: Where services are provided by us, at your request, via a mobile phone, we may keep a record of your mobile phone number, phone type, operating system of your phone device and information about your mobile service provider by associating a unique identification number with your telephone device. We may store your phone device language, application language and country of origin. We need this information in order to provide services through mobile services and to administer them.
- Direct marketing: Information regarding the means of commercial promotion to you is detailed in the section of this Policy entitled "Provisions for opt-in and opt-out purchase options".
- Customer surveys: We may periodically ask you about our services and products, based on surveys, in which we may use cookies and combine the information we have collected from these cookies with the your answers.
We mainly use your personal data in order to reach solid scientific conclusions, to create new services, and with your express consent, to send you newsletters and information about events and/or other services, which we believe may be of interest to you, but also for statistical and research-related reasons.
In conclusion we use the information we collect for the following purposes:
(a) In order to manage your account and provide you with our services, update your personal information and keep it accurate. For these purposes we use information that we collect directly from you.
(b) In order to ensure that the content of the services we provide is presented to you in the most effective way, both for you and for the devices, by presenting content and features that suit you, your interests and the how you use the services provided. In this case, we will use information that we collect directly from you related to how you use the services and information and how you can connect to the services provided to you for this purpose.
(c) In order to provide you with information about services that you request from us or about ones that we think may be of interest to you (in accordance with your commercial preferences), we may use information that we collect directly from you and always with your express consent.
(d) In order to determine and predict information that may be of interest to you or related to you, we may use information we collect directly from you related to how you use the services and information provided and how you connect to the services provided for this purpose.
(e) In order to draw sound scientific conclusions, to conduct pulse measurements, for statistical and research-related reasons.
(f) To notify you about changes to our services and to respond to your complaints about issues that arise around our services. For this purpose we use information that we collect directly from you.
(g) To prevent, detect and investigate illegal activities, violations of agreements between our company and you and threats related to the security of the services provided. For this purpose, we will use information we collect directly from you related to how you use the services and information and how you connect to the services provided.
(h) In order to aggregate statistical information and analytics about you and your uptake of our services.
(4) With whom we may share your personal data.
Our company may transfer personal information, as stated above, to third parties to whom our company entrusts the processing of personal data on its behalf, but we will never sell this to advertisers or other third parties. The cases are exhaustively listed below:
- To legal or natural persons who collaborate with www.pharmado.gr.
We work with trusted third parties (for the purposes of implementing the sales contract, entrusting them with the performance of part of the contract, such as transport companies, collection points selected by you, accounting program support services, accountants, lawyers), in order to provide, improve and we promote our services. Said third parties
parties comply with this Privacy Policy and Terms of Use and are responsible for handling your information in accordance with our instructions.
- Law and public order: We may disclose your information to third parties if such disclosure is (a) required by Law, by court order or required by any competent governmental, judicial, police, administrative or regulatory Authority in accordance with applicable law, ( b) is necessary to protect a person from danger to life or serious damage to his health, (c) is necessary to prevent fraud or financial exploitation of our website users or (d) is required for the legal protection of our intellectual property rights.
(5) Where we process and store your personal data.
When providing our services, by giving us your personal data and by selecting (ticking) the box, which is available on our website, you declare that you agree to the transfer, storage and processing of your data outside the EEA.
Some countries, outside the EEA, may have insufficient provisions for the protection of personal data or provide different levels of protection for it. By providing us with your data and, if we use it in the manner and for the purposes set out in this Policy, you agree that we are not responsible for the use of your data by third parties located in these countries , who receive these and process them. All information provided to us. are stored on our computers and/or on the secure servers of third parties, who provide us with data storage services (hosting) under our responsibility.
(6) How long we keep your personal data.
The personal data of the users are kept exclusively and only for the period of time required to fulfill the purpose for which they were collected, in full compliance with the applicable legislation. The retention period may vary significantly, depending on the type of data and how it is used. The determination of data retention time is based on criteria such as legal retention periods, pending or potential legal disputes, intellectual property or proprietary rights, contractual requirements, etc. We will retain your data for as long as you remain registered on our Website to receive Our newsletter. In the event that you have provided your details through a contest then they will be kept based on the rules stated in the terms of the contest. Your data will then be deleted, unless you give your consent to its processing again. Particularly:
- When processing is required by the provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.
- When processing under contract, your personal data is stored for as long as necessary for the performance of the contract and for the establishment, exercise, and / or support of legal claims under the contract.
- For the purposes of promoting products and services (marketing activities), your personal data is kept until you withdraw your consent. This can be done by you at any time. The withdrawal of consent does not affect the lawfulness of the processing that was based on the consent during the period before its withdrawal.
- We keep your account data for as long as you keep it and you have not requested its deletion. Your data, which you give us in order to provide you with services, will be kept for as long as necessary so that we can continue to provide you with these services. To the extent reasonably necessary or required to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may retain some of our information, as required, even after termination of your account or we no longer need to provide you with our services.
In conclusion, your personal data will be kept by us until it is deleted and for a maximum period of five (5) years. Your data retention period will always be in compliance with national law.
If you decide to delete your account or, upon your written request via email to info@pharmado.gr, we will delete or destroy any personal information you have provided us subject to (a) the time required to delete the data from our servers and our backup file (back up) and (b) the obligation, in accordance with provisions of national or European law, to continue to keep certain data or the necessity of keeping them for the resolution of disputes or the enforcement of agreements or the enforcement of decisions. In any case we apply the policy of minimizing the data we keep and accordingly and in this case we will continue to keep only the data necessary to fulfill these purposes.
To withdraw your consent, please contact the Data Protection Officer (DPO) of our company at the email: info@pharmado.gr.
(7) Provisions for opt-in and opt-out purchase options.
We offer you the opportunity to receive news and updates about our products and services, which we communicate to you, based on your preferences, by phone, live chat, email, SMS and/or direct mail. These communications include notifications of new products, offers, contests, events and promotions. Our website follows, in relation to this type of communications, a strict opt-in policy. This means that the above communications will only be made if you positively choose to receive them by selecting (ticking) the available on our website ΄΄box΄΄. Of course, you retain the right at any time to change your mind and ask us not to use your personal data for marketing purposes. For our part, without delay, we provide you with the possibility to remove yourself from each of our services and not to receive promotional communications, which you have previously accepted. Each time you receive direct marketing, you will be told how to unsubscribe from the specific list we maintain. Alternatively, you can change your choices by opting out, that is, by choosing again with your positive action not to receive the above communications, by selecting (ticking) the box available on our website.
(8) How you can access and update your personal data
You have the right, at any time, to check, obtain a copy or delete the data we hold about you and to update it through your Pharmado account. If you wish to receive a copy of the personal data we hold about you, you can contact us by email: info@pharmado.gr. If, for any reason, you consider that your personal data is not correct, you are given the opportunity to visit our website and after entering your account by "log in", pressing the "Login" option in the upper right part of the website and then by typing the username and password you will be given the possibility to check or modify your personal information. Exclusively and only at your request, the Customer Service Team of our website can have access to your personal data, using only the username and password.
You also retain the ability to modify or delete stored credit or debit card information each time you make a purchase. You may also modify or delete stored credit or debit card information whenever you add or modify a billing or product shipping address. If you change your billing or shipping address while your order is still being processed, your order will be re-processed and security validation checks will be performed.
Alternatively, and if you wish, you can contact us at the email: info@pharmado.gr and ask us to modify your information.
(9) Security of Personal Data.
This company assures its users that it takes and implements all appropriate technical and organizational measures aimed at the security of their personal data, ensuring the confidentiality of their processing and their protection against accidental or unlawful destruction/loss/alteration, prohibited dissemination or access, unauthorized and/or illegal access to them, use, modification or disclosure thereof and any other form of unlawful processing. Although every effort is made to protect personal data, our company cannot guarantee the security of data transmitted on its website, as the transmission of information over the Internet cannot by definition be completely secure. Our website may contain links to other websites. We are not responsible for the privacy practices, content and security of other websites that are not governed by this privacy policy and, for this reason, we advise you to always read their privacy policies carefully. data on these websites. However, we implement appropriate data security measures on our website to ensure the security, integrity and privacy of the information you have provided to us. We have implemented appropriate technological measures and security policies designed to protect the personal data held by us, following data security procedures, in accordance with the applicable institutional framework, regarding the storage, processing, use and disclosure of data you have provided to us, and the measures we have designed and put in place to prevent unauthorized access or use of our data. In particular, when you order a product or access your account and data, SSL (Secure Socket Layer) encryption technology is activated, which encrypts your data before it is sent to us to protect it from unauthorized use.
Our primary care is to make sure your data is safe by conducting frequent checks regarding its security, while we are constantly improving the security technologies we implement to ensure the safety and integrity of your data (encryption, notifications when new devices or apps are linked to your account). Of course, you must take into account that in cases where we have given you or you have chosen a password yourself, which allows you to access certain parts of our website, you are solely responsible for keeping this password secret. If the password is stolen or used in any other way for a purpose that you do not approve, it is solely your responsibility to notify us immediately, so that we can take action to prevent the risk to your data.
(10) Because on our website we have links to other websites and social media
networking.
Our services contain hyperlinks, which are connected to websites, which operate under the supervision of other management bodies. These websites have their own Privacy Policies and Cookie Policies, which we encourage you to read carefully, as it is these entities that control how your personal data is used, when you provide it to them or when they obtain your data through the use of cookies . In no case is our company responsible for the use of your data by other websites, to which you can be transferred through the websites, whose hyperlinks are hosted on our website www.pharmado.gr.
If you follow us or in any way interact with us on our social media pages and accounts that we use, such as Instagram, Facebook, and Google my Business, the information you provide to us will be subject to both our Privacy Policy and the Social media privacy.
(11) Modification of this Privacy Policy
In the event of changes in the corporate or organizational structure of our business or its acquisition or merger with another business, your personal data may be transferred to the new entity of the business. In such event, we will notify you by any convenient means (eg, by email to the email address registered to your account) of such change and inform you of your options. You may be asked to renew your consent to our processing of your personal data. In addition, we may revise this Policy from time to time and post the most recent version. Any amendment to this Privacy Policy will be effective from the date it is posted on our website. We encourage you to regularly visit the Privacy Policy of our website to be informed of possible modifications that may have been made to it.
If, after a revision, the level of protection of your personal data is reduced or materially changed, you may be asked to renew the consent you have given.
(12) Where and how you can ask questions, complain or contact us about this Policy.
If you have questions or complaints about our company's processing of your personal data, you can contact us at info@pharmado.gr.
(13) Sending newsletters.
To send the newsletters and to protect your data, we trust and cooperate with the platform MailChimp c/o The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308,www.mailchimp.com, MOSS No. EU 826 477 914, to which we provide, with your consent, your e-mail address for sending newsletters, always in accordance with its Terms and Privacy Policy.
(14) Data Controller - Data Protection Officer (DPO).
For the purposes of protecting your personal data, we have appointed as Data Protection Officer, DPO, Mrs. Maria K. Panaretou, Pharmacist, who you can contact at any time at the email address: info@pharmado.gr.
(15) Data Breaches.
For all your personal information stored in our database, all necessary measures will be taken to secure it. We will report any unlawful breach of the database of this website or the database of any third party data processor to any and all directly concerned as well as to the authorities within 72 hours of the breach, as long as it is apparent that the personal data that is stored in a recognizable format, have been stolen.
(16) Protection of Information.
If you believe that your personal data has been affected in any way, you can contact the National Authority for the Protection of Personal Data:
Website: www.dpa.gr
Postal Address: Kifisias Avenue 1-3, P.O. 115 23, Athens
Call center: +30 210 6475600
Fax: +30 210 6475628
E-mail: contact@dpa.gr
